Lynne S. Bassis Bassis Mediation Group 500 South Oak Knoll, Suite 29 Pasadena CA 91101 Tel: (626) 577-7807 Fax: (626) 577-4991 Email: lbassis@mediate.com www.Lynnebassis.com

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2 Attorney Testimonials Recorded Sort Testimonials By Dispute Type... ------------------------ADA Disability [2] Commercial/Business [3] Construction [2] Contract Disputes [2] Employment [7]

Attorney Client: Marc Coleman Law Offices of Marc Coleman 211 East Ocean Blvd., Ste 420 Long Beach, CA 90802 Dispute Type: ADA Disability Submitted: 24 Feb 10 "Lynne worked very hard (and successfully) to bring the parties to resolution following an unsuccessful mediation with someone else. Where advantageous, Lynne will manage a directed dialogue between different participants to quickly reach common ground or identify sticking points. It was very effective. For our disability discrimination case, she was knowledgeable, well-prepared and thoughtful. She understands the importance of detail. She also works hard to gain the trust and confidence of all involved and is not afraid to voice her view of strengths and weaknesses when appropriate. She is also not wed to any particular way of doing something and has the experience and sense to try what works."

Attorney Client: Mary E. Reyna, Principal Deputy Counsel Los Angeles County Metropolitan Transportation Division Dispute Type: ADA Disability Submitted: 23 Feb 10 "Working with Lynne Bassis is a true collaborative effort. She works hard to get the parties to keep their eyes on the prize of resolution by effectively countering any tendency toward polarization and maintaining a high level of trust. I appreciated the fact that she came very well prepared and seemed to know the issues as well as, if not better than the parties, so no time was wasted and every issued was addressed. Lynne is professional but personable. I respect the fact that she is one neutral who maintains her neutrality throughout the process. Having a mediator with a strong grasp of employment law, especially the subtleties of disability discrimination, was crucial to settlement of our case. Lynne is definitely a keeper, and I look forward to calling on her again in the future."

* DISCLAIMER (Rule 1-400, Rules of Professional Conduct):
This testimonial or endorsement does not constitute a guarantee, warranty, or
prediction regarding the outcome of your legal matter.